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Home » News » Industry Information » How do I bind my device to Alexa/Google home?

How do I bind my device to Alexa/Google home?

Views: 9808     Author: Site Editor     Publish Time: 2023-06-29      Origin: Site

How do I bind my device to Alexa/Google home?

 

Dear user, we are sorry for your inconvenience. Please check whether your device support Alexa/Google home. You can check whether your device supports Alexa/Google home third-party services through the following methods.
  1. Open the device homepage in the App, and then click the icon in the upper right corner to enter the device information page.

  2. The third-party services supported by the device will be displayed on this page.

  3. You can click the icon of the third-partys to view the operation manual of the third-party.

  4. If you want to link your camera and camera monitoring screen to Alexa Echoshow/Google Home Hub, but you can't succeed, then you need to contact the device seller to activate this feature for you (for your privacy, this feature is mostly closed).

  5. Our device cannot be directly bound to smart speaker, also can't be found by the "discover device" function of the smart speaker. It must be bound to our App first, and then bind the App to the third-party smart speaker App.

  6. You must bind to our App, and then bind the App to the third-party smart speaker App. Only the devices added to our App can be synchronized to the third-party smart speaker App (Bluetooth devices must be connect with a Bluetooth gateway, and then they can be controlled).

  7. If you cannot find the Skill in Alexa, it may be that this Skill is not supported in your region, please contact the sales representative for confirmation.

  8. If your device has recently been offline, upgraded firmware, or completely powered off, you need to repeat step 6 to add the device again, otherwise it may not be able to work with third-party smart speakers (This is because the firmware upgrade and power failure will cause the device to be offline. After the device is back online, the third-party smart speaker sometimes cannot obtain the real-time status of the device, so the third-party smart speaker will think that your device is still offline, and this problem can only be solved by adding it again).

If it is supported, please confirm that your account has linked to Alexa/Google home is correct(the same as the App which registered the devices you want to controlled by Alexa/Google home). If it still cannot be displayed normally. Please confirm whether the device remains online and the network is stable. You can remove the device and add it again.
If the problem persists , you can provide the device ID and your account to us, and we will help you to check whether it supports Alexa/Google home.Thank you for your support and understanding.
  1. Alexa

  2. Google Assistant

  3. IFTTT


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