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Views: 75676 Author: Site Editor Publish Time: 2023-06-23 Origin: Site
How to unbind the IPC devices for the end user?
If the PID of this device is under your account, then you can receive the user's unbinding request in the user feedback center. You can handle the user's unbinding request through the following attachment.
If the PID is not in your account, you need to contact the party to which the PID belongs to unbind it.
Note: Since the user cannot successfully bind the strongly bound device that has been bound, the user cannot obtain the device ID. Without the device ID, we cannot perform unbinding actions. Therefore, only when the user fails to bind the device, the system can obtain the device ID. After the user fills in the unbinding application, the unbinding application and device ID will be sent to the account of the PID owner, and then the unbinding can be performed normally. Operation (must guide the user to submit an unbinding application on the binding failure page, otherwise the device ID will not be obtained, and the PID owner will not receive the unbinding application).
View user feedback on the IoT platform and perform unbinding operations as follows:
(1) First click to enter the [Operation] page on the IoT platform to select the question;
(2) Click to select the service area where the correct device is located;
(3) Click to view the list of user feedback;
(4) Find the feedback information of the user's application for unbinding to be processed.
(5) After clicking the feedback information to be processed, the following information box will pop up on the right side of the screen.
(6) Click on [Device Information-Device UUID] The code should be a blue clickable link. Click UUID to enter the new page.
(7) After clicking the link of the corresponding UUID in the user feedback, the IoT platform will jump to the device management page related to the UUID. It is easy to find the device to be unbound with this UUID online, and click on the device.
(8) After clicking the device, it will jump to the bottom of the device basic information page. There is a button to unbind the device. Click the button to complete the unbinding operation of the device.
