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Home » News » Industry Information » It suddenly says that the Camera is not supported for now and tells me to update the App?

It suddenly says that the Camera is not supported for now and tells me to update the App?

Views: 65478     Author: Site Editor     Publish Time: 2023-07-01      Origin: Site

It suddenly says that the Camera is not supported for now and tells me to update the App?

Dear user, we are sorry for your inconvenience. Please check in the following ways:
  1. Please confirm whether the App you are using is the App recommended by the camera;

  2. Enter the mobile Application market/App Store to check whether the App is the latest version;

  3. After updating the App to the latest version, check whether the camera's firmware version is the latest.

The main function of the camera relies on cloud services, therefore if you do not use the App recommended by the device or update to the latest App, the camera will not be used anymore. Thank you for your understanding and support.


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