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Home » News » Industry Information » Using AP mode, the device indicator enters slow flash mode but it still cannot connect?

Using AP mode, the device indicator enters slow flash mode but it still cannot connect?

Views: 654756     Author: Site Editor     Publish Time: 2024-06-10      Origin: Site

Using AP mode, the device indicator enters slow flash mode but it still cannot connect?

Dear user, we are sorry for your inconvenience. You can verify whether it is a network problem or a product hardware problem in the following ways:
  1. You need to reset the device to AP mode.

  2. Using a mixed network of 5GHz and 2.4GHz, or a 2.4GHz network, if the connected network is only 5GHz, it cannot be connected.

  3. Ensure that you are connected the correct Wi-Fi hotspot (the hotspot name of the device usually starts with "SmartLife").

  4. Make sure the phone is fully connected to the hotspot of the device before returning to the App.

  5. Some mobile phone systems mistake the device's hotspot network as an insecure network, and therefore cannot connect. You need to set it in the phone settings before you can connect;

  6. If you get stuck in the "Register to Cloud" step during the connection, the device may not be compatible with the router.

  7. If you still cannot connect and operate the device through the above methods, it may be a hardware problem.

If it is a hardware problem, you can contact the seller and ask for the after-sale services. Thank you for your understanding and support and wish you a hAppy life!


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