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Home » News » Industry Information » Why does my Smart device turn on/off, reset or flicker by itself?

Why does my Smart device turn on/off, reset or flicker by itself?

Views: 756867     Author: Site Editor     Publish Time: 2021-06-10      Origin: Site

Why does my Smart device turn on/off, reset or flicker by itself?

Dear user, we are sorry for your inconvenience. Please check in the following ways:
  1. Please first check if you have scheduled / automated / countdown tasks set for the device, if any, suggest you delete the tasks instead;

  2. Check whether the device is shared with others, which may be caused by the operation of others;

  3. If there is a power outage in the home, some devices will be turned on automatically after the power is completely turned off and turned on again;

  4. If there is no such situation, please restore the device to factory settings in the App. In this way, the device will remove and delete all device-related information from the App's device list, then you can re-configure the device;

  5. There is a problem with the firmware of this device, please check whether the firmware is the latest firmware;

  6. The power supply voltage of the device is unstable, which causes the networking module of the device reset frequently. Please check whether the power supply of the device is stable;

If the device still turns on/off by itself after excluding all the above conditions, it should be a problem with the hardware of the device. Please contact the after-sales person of the device for after-sales.


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